How Reeracoen Singapore helped a global software company search for a seemingly common but tough to fill customer success role
Company profile: Global Software Company providing full range of CRM Solutions
Recruitment Challenge:
- Sourcing for Customer Success Role with excellent communication skills in a few languages, with a heavy emphasis on interpersonal skills to handle heavy customer demands
- Their requirements were unique and difficult to judge just by introducing resumes
How we added value
- Understanding their requirements, company culture, and operations, our consultants developed a customised pre – screening approach through more than 50 Candidates
- Arranged 5 candidates interview with Company B
Results
- Managed to place 2 candidates in the company in a short period of time