31 Jobs for Customer Service/Support found
Administration ExecutiveID:46773
2,800 SGD ~ 3,500 SGDEastJob Description
A prominent marine industry leader is now searching for an Administrative Executive to join their growing team!The firm owns multiple vessels and leases to their corporate clients, and they manage, maintain and operate the vessels on the client's behalf. Currently, 80% of the goods shipped to Singapore are via vessels.[What you will be doing]Monthly:‐ Issuing hire invoices and monitoring receipts of revenue/any receivables from/any payable to customers.- Collecting and checking statements of accounts issued by Ships managers including checking any receivables/payables.- Monitoring Vessels’ itineraries to arrange necessary insurance/payment of premiums.- Collecting and circulating bills issued by third-party suppliers/vendors.- Issuing a monthly aging report for all receivables/payables piled up for a long time.Quarterly:- Consolidating losses in each Vessel and reporting.- Issuing request letters for bank balance/guarantee and collecting.- Checking outstanding balance list prepared by a related company.Yearly:- Collecting and tendering all required security documents for the financers.- Preparing for Annual General Meeting by collaborating with the company secretary.- Other ad-hoc duties assigned.
Benefit
［ What they're offering］
- Variable Bonus (Depending on performance, on average: 2 months bonuses)
- Annual Leave 14 days
- Medical Leave 14 days
- Commuting allowance (to and from office-home)Sales & Shipping OfficerID:46737
3,000 SGD ~ 3,800 SGDNorthJob Description
Our client is a Japanese listed manufacturing company. Currently they are looking for a Sales & Shipping Officer. 【What you will be working on】- Handle Import and Export LCs, Performance Guarantee, Bills for Collections- Perform detailed checks to ensure that trade documentation contain no discrepancies and closely follow up on timely settlement of Export LC.- Booking containers.- Support the sales team on daily operations.- Preparation of shipping documents and processing of sales orders.- Monitoring of shipping processes and payment efficiency.- Liaise and maintain good relationships with office branches and customers.- Preparation of export documents.- Data entry.- Handle ad hoc duties.
Benefit
【What they're offering】
- AWS
- AL: 14 days (capped 20 days)
- ML: 14 days
‐ Transport allowance: $70/month
- WFH (1 day/week)【日系上場メーカー】営業事務ID:46735
3,000 SGD ~ 4,000 SGDNorthJob Description
日系上場医療機器メーカーにて、営業事務のポジションを募集しております。【主な仕事内容】- 日本人営業マネージャーの営業サポート- 問合せへの返信- 受注プラットフォームの管理 / 注文入力- 出荷業務のフォローアップ- 見積書契約書作成- 契約書や社内資料の更新や整理- 請求書発行- 伝票処理- その他、受付/電話対応/来客対応 など- 基本的には、日本国内外の工場・物流担当者とのコミュニケーションを日本語で行って頂き、社内のコミュニケーションと顧客とのやり取りはメールベースで英語を使用していただきます
Benefit
【福利厚生】
- 有給休暇: 14日（最大20日）
- 医療休暇: 14日
‐ 住宅手当: $300/月
‐ 交通費: $70/月
- 在宅勤務（週1回）Operation Executive (Japanese Speaking)ID:46728
3,500 SGD ~ 4,000 SGDCityJob Description
You will be working for a major Japanese travel agency, providing support services for inbound travelers. The department is divided into groups and individuals, and assignments will be determined based on your preference and aptitude.【What will you be working on】■For group customers- Respond to pre-tour inquiries such as tour requests, arrangements, and quotations.- Arrange itineraries within the client's budget through the sales office in Japan- Input travel-related data into the in-house system- Pre-tour site inspections for tour implementation- Provide customer support during tour implementation■For individual clients- Gather information on attractive restaurants and tourist spots in Singapore for tourists- Sharing and updating information to the sales office in Japan and arranging itineraries- Handling inquiries from tourists, reservation support
Benefit
【What they are offering】
- Variable Bonus *Depends on Company & Individual performance
- Annual Leave: 12 days (Max 18 days)
- Medical Leave: 14 days
- Birthday Leave
- Medical Benefits: SGD 500 per year
- Dental Benefits: SGD 150 per year
- Insurance coverage: Coverage on term life, personal accident and hospital and surgical insurance
- Appraisal: Conducted twice a yearSales CoordinatorID:46723
2,500 SGD ~ 3,000 SGDWestJob Description
Japanese Electronics Company is looking for Sales Coordinator to support their Sales Team.【What you will be working on】1. BOOKING OF SALES ORDER- Receive and retrieve of customer Sales Orders/ EDI; any doubts or problems, refer to responsible Sales Person.- Verification of customer Sales Order data before input into sales order system.- Input customer Sales Order on time; liaise with customer on sales order related matters.- Clarification of data with Sales Person-in-charge (PIC) should the need arises.2. BILLING OF SALES ORDER & WAREHOUSE COORDINATION- Initiate customer Sales Order for 3PL (warehouse) to kit / pack according to customer delivery request- Window person for 3PL (warehouse) related issues related to order fulfillment.- Prepare necessary documents for delivery purpose; Delivery Order (DO), Invoice (INV), packing lists (P/L), etc. as per individual customer requirement.- Coordinate with 3PL delivery teams or freight forwarder for delivery time and location.- Coordinate inventory movement such as Return on Merchandise (RMA), retyping, manual receiving, inventory discrepancy, labelling, stock verification, etc... activities for assigned customers.3. REVIEWING OF SALES ORDER BACKLOG- Monitor & update Sales Order issued by customer.- Routine checking of Sales Order backlog against assigned customer request delivery time & quantities;- Expediting of shortages inventory. Refer to Sales Person should the need arises.- Coordinate with Sales Person & PSI Planning group on Order fulfillment and allocation4. OTHERS- Perform and execute responsibly job assignment or ad-hoc duties given
Benefit
【What they are offering】
- Variable Bonus (Depending on both Company and Individual performance)
- Annual Leave - 14 days
- Medical Leave - 14 days
- Other benefits will be shared at the later stage of the interviewSales Support ExecutiveID:46689
3,000 SGD ~ 4,000 SGDCity, CentralJob Description
Our client is a Japanese electronic components company and they are currently looking for an Sales Support Executive to support the company's sales for existing clients, together with supporting day-to-day activities.You will be working with 2 staff and will report to the Assistant General Manager and Chief Manager.【What you will be working on】- Sales support and reporting- Forecast and execute sales planning- Handling defects and issues.- Handle delivery arrangements and schedule updates.- Issuing an invoice to clients- Any other duties as assigned by the manager or management.
Benefit
【 What they are offering 】
- AWS
- Variable Bonus (Depending on Performance)
- Annual Leave: 14 Days (Max 21 days）
- Medical Leave
- SIM card will be providedAccounting & Administration Executive (Japanese Speaking)ID:46614
4,000 SGD ~ 4,500 SGDCityJob Description
Our Client is a Japanese shipping company which has just expanded to Singapore recently. The Singapore office is small and is primarily responsible for supporting two Japanese managers. You will be responsible for Administrative and Accounting tasks as well as General Affairs.【 What you will be doing 】- General support with ship supervisor/superintendent (documentation, cashbook management for ship manager’s account and so on).- Accounting responsibilities involve cash receipts and disbursements, bookkeeping, invoice & cashbook management, and so on.- Handling monthly payroll, CPF submission, tax and insurance issues.- Responsible for the full range of HR administration, including work pass application/renewal and other ad-hoc tasks as needed.- Communicating with the Japanese staffs and the external auditors in Singapore, headquarters in Tokyo.
Benefit
【What they will be offering】
- AWS
- Variable Bonus (Depending on the company and individual performance)
- WFH (1 time~ per week upon completion of probation)
- Flexible working hours (start from 8:00 am - 10:00 am, end at 16:00 pm - 18:00 pm)
- Annual Leave: 14 days (Maximum upto 20 days)
- Medical Leave: 14 days
- Medical Allowance
- Mobile phone and PC will be provided.Sales Support ExecutiveID:46584
2,400 SGD ~ 2,800 SGDCentralJob Description
Our Client is a Japanese Manufacturer who handles various automatic machinery and automation products. They are currently looking for a Sales Support Executive to support the Sales Team【 What you will be doing 】- Customer order fulfillment (Sales & purchase orders, order form, etc.)- Preparation of shipping arrangements & schedule of delivery- Regular update & monitoring of inventory stock movements and price records in the system- Provide sales quotations to customers for standard items- Input Sales order, issue delivery order, and invoice- Calculate billing for the customer and monitor AR payment- Attend to all walk-in customer, email, and phone inquiries- Upkeep and maintain a proper filing system- Follow up on quotations, negotiate and closing of deals with customer- Handling of the customer portfolio,- Customer call/visit planning for sales- Prospecting of new possible targets- Support off-site marketing events and seminar- Ensure supplier or customer contracts in the system are up to date.- Prepare bi-weekly, monthly & quarterly reports and forecast
Benefit
【 What they are offering 】
- Variable Bonus (Depending on company's and individual's performance)
- Transportation Allowance ($110/month)
- Annual Leave: 10 days (Max 15 days)
- Medical LeaveHuman Resource ExecutiveID:46570
2,800 SGD ~ 3,000 SGDCityJob Description
Our client is a renowned manufacturer of water purification machines. They are currently looking for a Human Resource Executive to manage the full spectrum of HR functionsReporting to: Manager【 What you will be doing 】- Recruitment- Payroll (overtime calculation, etc)- Part timer payroll- CPF contribution- Leaves records (AL, MC, CCL)- Government grant- Income tax (E-submission of Employment Income tax to Iras)- Insurance policies and claims- Liaise with contractors on office renovations, repairs and maintenance
Benefit
【 What they are offering 】
- AWS
- Annual Leaves: 14 days
- Medical Leaves: 14 days
- $500 per year for Medical reimbursements.
- Birthday incentive
- Transport allowance
- OT Claimable (1.5 times the hours worked beyond normal working hours.)Customer Service Operations RepresentativeID:46563
3,700 SGD ~ 4,000 SGDCentralJob Description
Our client is the market leader in semiconductor test systems and equipment. They are currently looking for a Customer Service Operations Representative.【 What you will be doing 】- Manage a portfolio of our customers on the quote-to-cash process for customer service agreements (CSA).- Ensure compliance with Policy and standard terms for all CSA deals.- Ensure all approvals for non-standard terms are received prior to the formalization of quote and order booking.- Coordinate with various business partners like Customer Team, Finance and Marketing Team on the execution of CSA deal for customer.- Timely escalation of any potential topics with the respective business partners to resolve issues.- Provide consultation advice to our business partners in term of customers’ behaviour relating to invoicing and payment to achieve better understanding of both customers’ and Company needs and expectation.- Prepare monthly order booking and forecasting reports to management.- Participate in ad hoc projects/assignment to improve operation efficiency of the company.
Benefit
【 What they are offering 】
- AWS
- Global Bonus (Depending on Company & Individual performance)
- Annual Leave: 14 Days
- Medical Leave
