10 Jobs for Hospitality & Tourism found
Operation Executive (Japanese Speaking)ID:46728
3,500 SGD ~ 4,000 SGDCityJob Description
You will be working for a major Japanese travel agency, providing support services for inbound travelers. The department is divided into groups and individuals, and assignments will be determined based on your preference and aptitude.【What will you be working on】■For group customers- Respond to pre-tour inquiries such as tour requests, arrangements, and quotations.- Arrange itineraries within the client's budget through the sales office in Japan- Input travel-related data into the in-house system- Pre-tour site inspections for tour implementation- Provide customer support during tour implementation■For individual clients- Gather information on attractive restaurants and tourist spots in Singapore for tourists- Sharing and updating information to the sales office in Japan and arranging itineraries- Handling inquiries from tourists, reservation support
Benefit
【What they are offering】
- Variable Bonus *Depends on Company & Individual performance
- Annual Leave: 12 days (Max 18 days)
- Medical Leave: 14 days
- Birthday Leave
- Medical Benefits: SGD 500 per year
- Dental Benefits: SGD 150 per year
- Insurance coverage: Coverage on term life, personal accident and hospital and surgical insurance
- Appraisal: Conducted twice a yearMedical Director and Dermatologist ConsultantID:46523
20,000 SGD ~ 40,000 SGDCityJob Description
Our Client is a Japanese Medical & Health Tech Startup Company. They propose a lifestyle through the “microbiome skincare”, they hope to enhance beauty and wellness. The position of Medical Director and Consultant Dermatologist will be responsible for directing, supervising, and administering Medical Services.【 What you will be doing 】- Oversee and manage the operation of the clinic- Ensure timely delivery of patient care duties- Diagnose skin problems and determine appropriate treatments for each patient- Plan and achieve clinic revenue targets by working with the business team- Educate the patients and care-givers on the disease condition and treatment progress- Design and implement clinical tests related to skin microbiome and chronic diseases working with the internal/external researchers- Develop new skincare products by working with the internal/external product development team- Ensure up-to-date clinical knowledge- Train and guide junior staff- Other ad-hoc duties
Benefit
【 What they are offering 】
- Commission
- Clinical benefits will be provided to all confirmed employees. The details of clinical benefit shall be determined by the Company from time to time.
- Other allowances will be discussed in the interview.Sales & Customer Relations ManagerID:46406
3,200 SGD ~ 5,800 SGDCityJob Description
Our Client is a well-established travel agency in Singapore. The role of a Sales & Customer Relations Manager is to establish new sales channels, agent relationships and partnerships and to follow up and maintain relationships with clients. You will be reporting to Sales Director.【 What you will be doing 】- Handle all tour bookings, reservations, customizations and amendments- Prepare sales quotations, tour proposals and itineraries for customers- Generate leads, reach out to potential clients, pitch and close sales- Assist in operational procedures i.e. customization of tours, tour logistics and on-the-ground management- Ensure quality service & tour delivery and compliance with operational procedures- Identify opportunities to improve operational and service methods/procedures- Work with internal and marketing teams to achieve company strategic objectives and goals- Stay up to date with industry trends and updates- Follow up and maintain relationships with clients- Monitor monthly sales target, tour volume, feedback and customer reviews- Oversee the sales team and ensure smooth coordination within the team
Benefit
【 What they are offering 】
- Commission made on every sale
- Performance Bonus: 1-2 months or more upon hitting quarterly targets.
- Annual Leave: 12 days (+ 1 day per year, maximum up to 18 days)
- Medical Leave: 14 days
- Opportunity to WFH upon passing probation period.【旅行業界】オペレーションエグゼクティブID:46361
3,500 SGD ~ 4,000 SGDCityJob Description
日系の大手旅行代理店で、インバウンド旅行のお客様向けのサポート業務を行なって頂きます。部門は団体、個人向けに分かれており、ご希望と適性によって配属が決まります。【仕事内容】■団体顧客向け- ツアーのリクエスト、手配、見積もりなど、ツアー前のお問い合わせに関する対応- 日本の営業所を通じ、顧客の予算内で旅程をアレンジ- 社内システムへの旅行関連データの入力- ツアー実施のための事前現場確認- ツアー実施中の顧客サポート■個人顧客向け- 観光客のためのシンガポールの魅力的なレストランや観光スポットの情報収集- 日本の営業所への情報共有、更新、旅程のアレンジ- 観光客からの問い合わせ対応、予約サポート
Benefit
【福利厚生】
- 業績賞与 ※会社・個人業績に応じて支給
- 有給休暇12日～（勤続年数に応じて最大18日）
- 病気休暇14日
- バースデー休暇
- 医療保険
- 医療費補助 年間500SGD
- デンタル費 年間150SGDReservation Sales & Loyalty Services(Korean Speaking)ID:46274
3,000 SGD ~ 3,300 SGDCityJob Description
Our Client is the customer service center of the world's most famous hotel. They are currently expanding the Korean desk and this person will handle 50% of Korean guests and 50% from other regions.Shift Hours:1)6am-3pm2)7am-4pm3)8am-5pm4)12pm-9pm【 What you will be doing 】Policies and Procedures- Protect the privacy and security of guests and coworkers.- Maintain confidentiality of proprietary materials and information.- Follow company and department policies and procedures.- Perform other reasonable job duties as requested by Supervisors.Guest Relations- Deliver an effortless customer experience by responding positively and timely to customer questions, concerns, and requests.- Anticipate customer needs, including asking questions to help discover sales opportunities and overcome objections based on knowing what your customer needs- Provide a personalized service to our customers by recognizing and acknowledging status level and reason for travel- Embrace loyalty and connect them to our brands or hotels at every opportunity.- Support loyalty programs by enrolling customers at every opportunity.Reservation Services- Verify all reservation information with customers to ensure accuracy.- Determine the most appropriate room type to meet guest requirements and maximize room rate.- Explain guarantee and cancellation policies to customers.- Describe room accommodations and benefit feature sale amenities to guests.- Assign confirmation/cancellation numbers and clearly relay this information to customers, giving them the option of emailing and/or faxing these numbers.- Inform guests of rules and regulations regarding qualifying rates (e.g., government and special corporate rates and discounts).- Input and access data in the reservation system by entering correct information into proper fields.Communication- Share the process for follow-up on any guest case issues to ensure the guest knows what happens next.- Utilize all resources to stay up to date with new standards initiated by CEC- Speak to guests and co-workers using clear, appropriate and professional language.- Talk with and listen to other employees to effectively exchange information.Working with Others- Support all co-workers and treat them with dignity and respect.- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.Quality Assurance/Quality Improvement- Handle customers with a First Call Resolution mindset based on your level of empowerment and where appropriate transfer for escalated handling of the customer issue.- Comply with quality assurance expectations and standards.- Efficiently navigate all systems.Physical Tasks- Enter and locate work-related information using computers and/or other methods.- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Benefit
【 What they are offering 】
- AWS
- Monthly Bonus(Depends on the individual performance: 10-15% of Monthly Salary)
- Annual Leave 13days + 1day Birthday Leave
- AIA Insurance
- Panel Clinic
- Medical Reimbursement: 400SGD/year
- Evaluation(2 times/year)【日系教育】シンガポール現地法人ディレクター候補ID:46189
6,000 SGD ~ 10,000 SGDCityJob Description
現地法人・教育団体などといったシンガポールのステークホルダーと連携し、ライフステージ、ニーズやテーマに沿った海外研修プログラムを提供しています。シンガポールでは特に学生を対象とした短期プログラム（現地校交流プログラム・ホームステイプログラム・グローバル人材育成プログラム等）を組んでおり、年間数十件のプログラムをサポートしていただくことになります。- 各種研修プログラムやプログラム実施に向けた書類・手続き案内・データ入力- 顧客への資料やご案内等の作成メンテナンス及び発送作業- 教育プログラムの実施にあたり発生してくるステークホルダーとのやりとり（日本語・英語）- 学校への見学アポ取り、見学同行、学校アドミンとの通訳- 教育プログラムの運営業務とオリエンテーション等の説明会補助- グロバール教育プログラムのカリキュラムおよび教材開発・作成補助- その他、上記に係る付随業務
Benefit
＜就業条件＞
- 勤務時間 シンガポール時間9時～6時（月～金）*ただしプログラムの実施やセミナーの開催などで土日勤務などもフレキシブルに対応ができる方を歓迎
- パフォーマンス賞与 (会社と個人の業績による）
- 有給14日
- 病欠休暇14日
- 休日・祝日出勤時は代休あり
- 在宅勤務可能Social Media ExecutiveID:45950
3,000 SGD ~ 3,500 SGDOtherJob Description
Our client is the official regional sanctioning body for professional golf in Asia. They are currently looking for a Social Media Executive who will work with the communications team to deliver content from conceptualization to execution to analysis stage all season long. The incumbent will report to the Manager of the department.[What you will be doing]Content‐ Work with the communications team to brainstorm, generate, and release content on the company’s Facebook, Twitter and Instagram accounts.‐ Develop weekly content calendars based on events/themes‐ Work with the Social Media Manager to execute all social publishing, posting & scheduling‐ Quality control social channels, ensuring best practices are implemented, as well as review all content producedCommunity management‐ Responsible for monitoring users' engagement and feedback on every post.‐ Respond to questions/queries in a professional and timely mannerReporting‐ Event report showing best post of the week‐ Quarterly/Annual reports showing growth of the company’s social media platformsLive coverage‐ Support Social Media Manager in driving content across all social media channels during live events (including the creation of graphics with templates on Azzuu, basic cutting of clips from the live broadcast, etc.)Others‐ Responsible for crafting weekly e-newsletter on Campaign Monitor – promoting stories and link to live scores, tee times, etc.‐ Responsible for crafting quarterly e-newsletters for the company's planned Destinations.
Benefit
- AWS
- Variable Bonus (Depending on company and individual's performance)
- Annual Leave: 18 days
- Medical Leave: 14 days a
- Medical and Dental Insurance
- Allowance per diem for travel to the tournament
- Mobile Allowance: $50 per month.Receptionist cum Medical Translator (Japanese Speaking)ID:45937
-CentralJob Description
-
Benefit
【 What they are offering 】
- AWS
- Variable Bonus (Depend on Company and Individual performance)
- Annual Leave 10days
- Medical Leave
- Transportation Allowance
- Health insuranceReservation Sales & Loyalty Services (Korean Speaking)×2ID:45894
2,800 SGD ~ 3,142 SGDCityJob Description
Our Client is the customer service center of the world's most famous hotel. They are currently expanding the Korean desk and this person will handle 50% of Korean guests and 50% from other regions.This position has the following shift:• 6am-3pm• 7am-4pm• 8am-5pm• 12pm-9pm【 What you will be doing 】- Policies and Procedures- Protect the privacy and security of guests and coworkers.- Maintain confidentiality of proprietary materials and information.- Follow company and department policies and procedures.- Perform other reasonable job duties as requested by Supervisors.Guest Relations- Deliver an effortless customer experience by responding positively and timely to customer questions, concerns, and requests.- Anticipate customer needs, including asking questions to help discover sales opportunities and overcome objections based on knowing what your customer needs- Provide a personalized service to our customers by recognizing and acknowledging status level and reason for travel- Embrace loyalty and connect them to our brands or hotels at every opportunity.- Support loyalty programs by enrolling customers at every opportunity.Reservation Services- Verify all reservation information with customers to ensure accuracy.- Determine the most appropriate room type to meet guest requirements and maximize room rate.- Explain guarantee and cancellation policies to customers.- Describe room accommodations and benefit feature sale amenities to guests.- Assign confirmation/cancellation numbers and clearly relay this information to customers, giving them the option of emailing and/or faxing these numbers.- Inform guests of rules and regulations regarding qualifying rates (e.g., government and special corporate rates and discounts).- Input and access data in the reservation system by entering correct information into proper fields.Communication- Share the process for follow-up on any guest case issues to ensure the guest knows what happens next.- Utilize all resources to stay up to date with new standards initiated by CEC- Speak to guests and co-workers using clear, appropriate and professional language.- Talk with and listen to other employees to effectively exchange information.Working with Others- Support all co-workers and treat them with dignity and respect.- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.Quality Assurance/Quality Improvement- Handle customers with a First Call Resolution mindset based on your level of empowerment and where appropriate transfer for escalated handling of the customer issue.- Comply with quality assurance expectations and standards.- Efficiently navigate all systems.Physical Tasks- Enter and locate work-related information using computers and/or other methods.- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Benefit
【 What they are offering 】
- AWS
- Annual Discretionary Bonus： depending on the performance
- Salary adjustment(1 time/year) : depends on business
- Annual Leave 15 days + 1 day Birthday Leave
- AIA Insurance
- Panel Clinic
- Medical Vision Care Reimbursement: 400SGD/yearPassenger Outdoor Assistant Manager (Japanese Speaking)ID:45862
3,800 SGD ~ 4,400 SGDEastJob Description
Our Client is from one of the biggest Aviation Industry Company. The role of a Passenger Outdoor Assistant Manager (Japanese Speaking) is to be responsible for outdoor sales and sales revenue.You will be reporting to the Sales Associate Director【 What you will be doing 】- Plan, coordinate the overall sales activities, and collect intelligence from the market and trade- Coordinate and communicate the company’s sales activities to the corporates, trade and general customers- Keep abreast of distribution strategy in order to best serve our customers on the most adequate channel- Portfolio management of the assigned accounts- Preparation of materials which should be communicated to the customers (eg: sales related figures etc) upon visits/calls- Promoting the company’s product to potential clients, companies and travel agencies.- Plan and execute sales promotion activities to enhance sales- Any other duties as directed by management
Benefit
【 What they are offering 】
- AWS
- Variable Bonus (Depend on Company and Individual performance)
- Annual Leave; 15 days (20 days from the 5th year of service)
- Medical & Dental coverage
- Privilege Air Travel
- WFH at the moment
- Transportation Reimbursement will be provided (for Client Visits)
