Project Manager (Japanese Language)ID:31253

6,000 SGD ~ 9,000 SGDCentral
  • Job Function

    Project Manager

  • Industry

    IT/Telecommunications

  • Job Description

    Our client is an MNC internet service provider. The Project Manager will be responsible for a number of (external/internal) customer projects, overseeing the sales and provisioning process with a prime focus on delivery/operations to interface with customers.

    【What will you be working on】
    - Onboarding of new customers by organizing an internal and external project kick-off.
    - Be the main focal point from the team to the customer stakeholders and participate in customer calls.
    - Manage an accurate and up-to-date project overview, using the company's back-office support system and encouraging clients to use the client portal.
    - Manage internal service levels, such as the timely availability checking of an entire project.
    - Manage the internal project team and delivery processes across all team departments and offices.
    - Develop a good working relationship with the line managers of the departments working on the project.
    - Coach (and where needed, act) to enable team members to identify and resolve all issues with local providers and (end)-customers.
    - Report and if relevant, present progress & deliverables on a weekly basis, both internal and external.
    - Manage escalations from customers as well as towards customers.
    - Ensure an up-to-date and accurate project administration.
    - Participate in, and/or lead various projects to support the business.

  • Requirement

    【What they're looking for】
    - At least 5 years of experience as a Project Manager or similar, preferably in the Telecommunications industry.
    - Proficiency in English and business level Japanese (JLPT Level 1 preferred) to liaise with Japanese Counterparts, this includes reading and writing documents that are in Japanese and leading discussions during business calls.
    - Possessing a Project Management Certificate will be an advantage.

  • Working Hour

    9:00 ~ 18:00

  • Benefit

    【What they are offering】
    - Annual Leave: 22 Days
    - Be exposed to a global working environment

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