Customer Service Executive (Japanese Language)ID:31106

2,800 SGD ~ 3,400 SGDEast
  • Job Category

    Shipment/Import & Export, Logistic Coordinator

  • Industry


  • Job Description

    Our client is a Japanese logistics company that provides comprehensive distribution services: air and ocean cargo freight, regional land transportation including cross-border transportation in Asia, warehousing, moving services, and travel services.

    【What will you be working on】
    - Main person in charge of handling perishable shipments
    - Manage internal and external customers for the movement of import shipments
    - Follow up on urgent shipments pro-actively
    - Liaise effectively with different level of stakeholders like Warehouse/Operations/Billing/Sales
    - Ensure that customers' expectations are being met and mapped in SOP
    - Regular Business Review with Customers – MBR or QBR
    - Perform ad hoc tasks

  • Requirement

    【What they're looking for】
    - Minimum Nitec or relevant certification
    - At least 1 year of experience in logistics/sales support
    - Good customer service coordination skills
    - Able to communicate in Japanese to liaise with Japanese counterparts
    - Comfortable to work on alternate Saturdays

  • Working Hour

    09:00 ~ 17:30

  • Benefit

    【What they are offering】
    - AWS
    - Variable Bonus
    - 14 Days AL
    - Medical Benefits
    - Transportation provided (rom Jurong East, Tampines, and Tanah Merah)

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