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Ticketing Executive (BTM Department)(Japanese Language)ID:27520

3,000 SGD ~ 3,500 SGDCity
  • Job Category

    Travel Coordinator/Agent

  • Industry

    Hospitality, Tourism & Leisure

  • Job Description

    Main Objectives
    -We focus on retaining, growing existing and acquire new business by providing travel management services.

    -Fulfil corporate travel customers’ travel related requests in end to end travel arrangements Eg: Airline ticketing arrangements, hotel accommodations and car rentals.
    -Provide customer service through the communication of travel related information.
    -Ensure the end-to-end service delivery and accuracy of travel documentations, such as airline tickets, validity, passport and visa processing and seamless execution of service delivery.
    -Add values to the entire process chain of travel operations, the relationships amongst peers, superiors, business partners as well as the customers.
    -Understands client’s need complete accurate records of bookings and offer best alternatives available in terms of pricing and routing
    -Ensure a high level of professionalism and customer satisfaction delivered in accordance to the Service Level Agreement (SLA) .
    -Ensure that travel policies of the clients are adhered to, including air, accommodation, car, ferry, rail, insurance and visa requirement.

  • Requirement

    -At least 2 years of experience in Travel Industry preferably Corporate experience.
    -Minimum GCE ‘O’ and above.
    -IATA/UFTAA Diploma (ADV) an advantage.
    -Effective biliingual in terms of oral and written communication skills in English & Japanese (possess JLPT N2 & above) for the purpose with liaising with Japanese clients.
    -Knowledge of reservation systems (GDS) are essential, preferably Sabre.
    -Maintain team spirit, team work and cohesiveness in the team to deliver results

  • Working Hour

    9:00 ~ 18:00

  • Benefit

    - Bonus
    - AL 12 days
    - ML 14 days
    - Medical SGD 500 per year
    - Dental Benefits SGD 150 per year
    - Insurance coverage
    - Coverage on term life, personal accident and hospital and surgical insurance
    - Appraisal
    Conducted twice a year

    - Long Service Award
    Upon completion of one year - SGD 100 shopping voucher
    Upon completion of 5 years - SGD 1000 cheque
    Upon completion of 10 years - SGD 2000 cheque
    Upon completion of 15 years - SGD 3000 cheque
    Upon completion of 20 years - SGD 4000 cheque
    Upon completion of 25 years - SGD 5000 cheque

    - Birthday OFF

This job is closed

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