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Ticketing Executive (BTM Department)(Japanese Language)ID:275203,000 SGD ~ 3,500 SGDCity
Hospitality, Tourism & Leisure
-We focus on retaining, growing existing and acquire new business by providing travel management services.
-Fulfil corporate travel customers’ travel related requests in end to end travel arrangements Eg: Airline ticketing arrangements, hotel accommodations and car rentals.
-Provide customer service through the communication of travel related information.
-Ensure the end-to-end service delivery and accuracy of travel documentations, such as airline tickets, validity, passport and visa processing and seamless execution of service delivery.
-Add values to the entire process chain of travel operations, the relationships amongst peers, superiors, business partners as well as the customers.
-Understands client’s need complete accurate records of bookings and offer best alternatives available in terms of pricing and routing
-Ensure a high level of professionalism and customer satisfaction delivered in accordance to the Service Level Agreement (SLA) .
-Ensure that travel policies of the clients are adhered to, including air, accommodation, car, ferry, rail, insurance and visa requirement.
-At least 2 years of experience in Travel Industry preferably Corporate experience.
-Minimum GCE ‘O’ and above.
-IATA/UFTAA Diploma (ADV) an advantage.
-Effective biliingual in terms of oral and written communication skills in English & Japanese (possess JLPT N2 & above) for the purpose with liaising with Japanese clients.
-Knowledge of reservation systems (GDS) are essential, preferably Sabre.
-Maintain team spirit, team work and cohesiveness in the team to deliver results
9:00 ~ 18:00
- AL 12 days
- ML 14 days
- Medical SGD 500 per year
- Dental Benefits SGD 150 per year
- Insurance coverage
- Coverage on term life, personal accident and hospital and surgical insurance
Conducted twice a year
- Long Service Award
Upon completion of one year - SGD 100 shopping voucher
Upon completion of 5 years - SGD 1000 cheque
Upon completion of 10 years - SGD 2000 cheque
Upon completion of 15 years - SGD 3000 cheque
Upon completion of 20 years - SGD 4000 cheque
Upon completion of 25 years - SGD 5000 cheque
- Birthday OFF