TechnicianID:10046546

2,200 SGD ~ 2,500 SGDCityOver 3 months ago

Overview

  • Salary

    2,200 SGD ~ 2,500 SGD

  • Industry

    Manufacturing (Machinery)

  • Job Description

    Our client is a renowned manufacturer of water purification machines. They are currently looking for a Technician to assist customers by answering technician inquiries.

    Reporting to: Manager

    【 What you will be doing 】
    - Contribute to team effort by accomplishing related results as needed
    - Handle repairs documentation
    - Administrative and Reporting to Japan (repairs and maintenance)
    - Resolve problems by clarifying the customer’s complaints
    - Manage incoming telephone calls and emails
    - Manage daily accessories sales through POS system
    - Build sustainable relationships of trust through interactive communication
    - Assist in customer service
    - Perform any ad-hoc duties deemed appropriate by the Branch Manager

Qualifications

  • Requirement

    【 What they are looking for 】
    - Minimum Nitec holder
    - Minimum 2 years of Customer Service/technician experience.
    - Willing to learn, team-oriented and positive attitude.
    - Good communication and interpersonal skills.
    - Patient, ability to multi-task, and possess problem-solving, telephone, and documentation skills.
    - Computer knowledge and skills such as Excel are a plus point

  • English Level

    -

  • Other Language

    -

Additional Information

  • Benefit

    【 What they are offering 】
    - AWS
    - Annual Leaves: 14 days
    - Medical Leaves: 14 days
    - $500 per year for Medical Reimbursement.
    - Birthday incentive
    - Transport allowance
    - OT Claimable (1.5 times the hours worked beyond normal working hours.)

  • Working Hour

    10:00 ~ 19:00

  • Holiday

    -

  • Job Function

    -