TechnicianID:10046546
2,200 SGD ~ 2,500 SGDCityOver 3 months agoOverview
Salary
2,200 SGD ~ 2,500 SGD
Industry
Manufacturing (Machinery)
Job Description
Our client is a renowned manufacturer of water purification machines. They are currently looking for a Technician to assist customers by answering technician inquiries.
Reporting to: Manager
【 What you will be doing 】
- Contribute to team effort by accomplishing related results as needed
- Handle repairs documentation
- Administrative and Reporting to Japan (repairs and maintenance)
- Resolve problems by clarifying the customer’s complaints
- Manage incoming telephone calls and emails
- Manage daily accessories sales through POS system
- Build sustainable relationships of trust through interactive communication
- Assist in customer service
- Perform any ad-hoc duties deemed appropriate by the Branch Manager
Qualifications
Requirement
【 What they are looking for 】
- Minimum Nitec holder
- Minimum 2 years of Customer Service/technician experience.
- Willing to learn, team-oriented and positive attitude.
- Good communication and interpersonal skills.
- Patient, ability to multi-task, and possess problem-solving, telephone, and documentation skills.
- Computer knowledge and skills such as Excel are a plus pointEnglish Level
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Other Language
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Additional Information
Benefit
【 What they are offering 】
- AWS
- Annual Leaves: 14 days
- Medical Leaves: 14 days
- $500 per year for Medical Reimbursement.
- Birthday incentive
- Transport allowance
- OT Claimable (1.5 times the hours worked beyond normal working hours.)Working Hour
10:00 ~ 19:00
Holiday
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Job Function
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